GRI INDICATORS

GRI STANDARDCONTENTSPAGE NUMBER OR URLOMISSIONDIRECT REFERENCE/CROSSED REFERENCEEXTERNAL VERIFICATIONISO 26000Material AspectsAA1000SESODS 2030
GRI 101: 2016 Foundations
GENERAL CONTENT
GRI 102- GENERAL CONTENT
ORGANIZATION PROFILE
102-1Name of the organization12, 6
102-2 Activities, brands, products and services26,27,28,29,30, 31,34,35,36,37,38102-6, 102-13, 102-40, 102-42, 102-43
102-3 Headquarters location6
102-4 operations location7
102-5 Property and legal form (organization profile)6
102-6 Markets served6,10,11,29, 30
102-7 Size of the Organization6,41,22,23,24,25
102-8 Employees and other workers information7, 41, 42, 43
102-9 Supply chain39
102-10Significant changes in the organization and supply chain39
102-11Precaution principle or approachFor more information visit the web page: http://www.ficohsa.com/
media/1299/ficohsa-ms2015.pdf
102-12External Initiatives27,28,29,30,31,32,33,34,35,36,37,38,39,52,61,62,65,66,67, 68,69, 70,71,72,736.7.3
102-13Affiliation in associations10,11,66,67,68,69,70,71,72,73
STRATEGY
102-14Statement of Senior Executives responsible of decision making3,4
102-15Main impacts, risks and opportunities3,4,
ETHICS AND INTEGRITY
102-16Values, principles, standards and norms of conduct8,12,39,47,53
102-17Advisory mechanisms and ethics concerns53
GOVERNANCE
102-18Governance structure12, 13,14,15,16CNBS
102-19Delegation of Authority12, 13,14,15,16
102-20Responsibility at the executive level on economic, environmental and social issues12, 13,14,15,16
102-21Consultation of stakeholders on economic, environmental and social issues12, 13,14,15,16,17Fundahrse
102-22Composition of the highest governance body and its committees12, 13,14,15,16
102-23President of the highest governance body12, 13,14,15,16
102-24Nomination and selection of the highest governance body12, 13,14,15,16
102-25Conflict of interests12, 13,14,15,16
102-26Function of the highest governance body in the selection of objectives, values and strategy12, 13,14,15,16
102-27Collective knowledge of the highest governance body12, 13,14,15,16
102-28Performance evaluation of the highest governance body12, 13,14,15,16
102-29Economic, environmental and social impacts identification and management12, 13,14,15,16
102-30 Risk management processes efficiency12, 13,14,15,16
102-31Economic, environmental and social topics evaluation12, 13,14,15,16
102-32Function of the highest governance body in the preparation of sustainability reports8,12, 13,14,15,16
102-33Communication of critical concerns12, 13,14,15,16
102-34Nature and total number of critical concernsProprietary Information
102-35Compensation PoliciesProprietary Information
102-36Process to determine remunerationProprietary Information
102-37Stakeholders involvement in compensationProprietary Information
102-38Total annual compensation coefficientProprietary Information
102-39Percentage increase of the total annual compensation coefficientProprietary Information
STAKEHOLDERS ENGAGEMENT
102-40List of stakeholders10,11,17Fundahrse
102-41Collective negotiation agreementsEl 100% of our local contracts are individuals
102-42Stakeholders identification and selection10,11,17Fundahrse
102-43Approach for stakeholders engagement10,11,17Fundahrse
102-44Key topics and concerns mentioned17Fundahrse
REPORTING PRACTICES
102-45Entities included in the consolidated financial stakeholdersFor more information visit the web page: https://www.ficohsa.com/informes-financieros/
102-46Definition of contents of the reports and coverage of the topic5,17,18,19,20
102-47List of material themes17,18,19,20Fundahrse
102-48Reexpresion of the informationFrom this memory we enter GRI standards
102-49Changes in preparation of reports5
102-50Period of reporting5
102-51Date of last report52016 Sustainability Report
102-52Cycle of reporting5
102-53Point of contact for questions on the reportrsc@ficohsa.com
102-54Statement of preparation of reports according to GRI standards5Fundahrse
102-55GRI Table of contents74
102-56External Verification83
GRI 103 MANAGEMENT APPROACH
103-1Explanation of material topic and its Coverage17,18,19,20, 28, 32, 45,46,49,50,64,65,66,67,68,69,70,71,72,73
103-2Management approach and its components17,18,19,20, 28, 32, 45,46,49,50,64,65,66,67,68,69,70,71,72,73
103-3Management approach evaluation83
ECONOMIC PERFORMANCE
201-1Direct economic value generated and distributed22,23,24,25,39, 46, 64,65,66,67,68,69,70,71,72,73Funder
201-2Financial implications and other risks and opportunities derived from climate change27,28,55,57,61,62
201-3Defined obligations of the benefit plan and other pension plans45,46
201-4Financial assistance received from the governmentWe jointly conduct Social Responsibility programs; however, no financial assistance is received from the government, since we are a private company and our policies do not allow this type of actions.
MARKET PRESENCE
202-1Standard initial salary category by sex compared to local minimum salary45,47
202-2Ratio of senior executives hired from the local community43
INDIRECT ECONOMIC IMPACTS
203-1Investments in infrastructures and services supported61,62, 64,65,66,67,68,69,70,71,72,73
203-2Significant indirect economic impacts63,64,65,66,67,68,69,70,71,72,73
PROCUREMENT PRACTICES
204-1Local suppliers expense ratio39
ANTI-CORRUPTION
205-1Operations evaluated for corruption related risksFicohsa will evaluate the business units to verify corruption related risks
205-2Communication and education on anti-corruption policies and procedures50
205-3Corruption cases confirmed and measures takenNo confirmed anti-corruption cases have been identified in the organization
UNFAIR COMPETITION
206-1Legal actions related to unfair competition and monopolistic practices and against free competitionThere have been no reports in the legal area in 2017
301 MATERIALS
301-1Materials used by volume or weight60,61
301-2recycled inputs60,61
301-3Reused products and labelling materials61
ENERGY
302-1Energy consumption in the organization57,58
302-2Energy consumption outside the organization57,58
302-3Energy intensity57,58,59
302-4Energy consumption reduction57,58
302-5Reduction of the energy requirements of products and services57,58,61
WATER
303-1Water extraction by source59
303-2Water sources significantly affected by water extractionDoes not apply for the Group activities
303-3Recycled and reused waterWe do not have recycling procedures
BIODIVERSITY
304-1Owned, leased, or negotiated operations centers located in or besides protected areas or zones of great value for biodiversity outside protected areasOur products and financial operations
304-2Significant impacts of biodiversity activities, products and servicesOur products and financial operations
304-3Protected or restored habitatsOur products and financial operations
304-4Species in the UICN Red List and national conservation lists which habitats are in the areas affected by the operationsOur products and financial operations
INVESTMENT
305-1Direct GEI emissions (Scope 1)55,56,57
305-2Indirect GEI emissions due to power generation (scope 2)55,56,57
305-3Other GEI indirect emissions (scope 3)55,56,57
305-4Intensity of GEI emissions55,56,57
305-5Reduction of GEI emissions55,56,57
305-6Emissions of substances that deplete the ozone layer (SAO)In 2017, aerosols used had a manufacture's statement on the labelling assuring it does not harm the Ozone layer and for this reason no substances that harm the ozone layer were issued
305-7Nitrogen oxide (NOX) Sulfur oxides (SOX) and other significant air emissionsThere is no material, since the NOx, SOx generated by transportation and refrigeration cannot be fully measured given the lack of a control of the distance and type of transportation used by customers, employees, suppliers to reach the service points.
EFFLUENTS AND WASTES
306-1Spilled in waters according to quality and destinationThe amount of water required in the buildings and branches are strictly used by our employees in their daily activities, and not in production processes, and the effluents generated are treated by the public sanitation services.
306-2Wates by type and elimination method60,61
306-3Significant spillsWe have no spills in our financial operations
306-4Transportation of hazardous wastesNo hazardous wastes are imported or exported. Wastes are transported locally, and are reported as wastes.
306-5Water bodies affected by water and/or runoffs spilledAll the Groupo Financiero Ficohsa buildings and Bank Branches are in urban zones and our operations do not significantly impact protected natural spaces or non-protected high diversity areas. In 2015, the prevention policy for Construction of ecosystems in agencies and branches and cultural heritage
ENVIRONMENTAL COMPLIANCE
307-1Non-compliance of the environment legislation and normativeNo case reported in the legal area in 2017
SUPPLIERS ENVIRONMENTAL EVALUATION
308-1New supplies that have passed the evaluation screening ad selection according to environmental criteria39
308-2Negative environmental impacts in the supply chain and measures taken39
EMPLOYMENT
401-1New employees contracted and staff turnover7, 41, 42,446.4.3
401-2Full time employees benefits that are not given to part-time or temporary employees45,466.4.7
401-3Parental Authorization47
EMPLOYEE-COMPANY RELATIONS
402-1Minimum term of notice on operational changesThe pre-notice periods consider the provisions of the Labor code of the countries in which we operate
WORKPLACE HEALTH AND SAFETY
403-1Representation of the worker in former company workers health and safety committees52
403-2Types of accidents and accident frequency rates, professional diseases, lost days, absenteeism and number of deaths due to labor accidents or Professional diseases52
403-3Workers with high incidence or risk or activity-related diseasesDue to the characteristics of Ficohsa's operations, no professional activities have been identified that influence or have a high level of risk or disease. No mortal victims have been reported related to work by region and gender
403-4Health and security issues treated in formal union agreementsDoes not apply for the activities of Grupo Financiero Ficohsa, since we do not have a union.
EDUCATION AND TEACHING
404-1Average training hours a year per employee49
404-2Programs to improve employees' aptitude and transition assistance programs49
404-3Percentage of employees receiving periodical performance and professional development evaluations 51
DIVERSITY AND EQUAL OPPORTUNITIES
405-1Diversity of governance and employees bodies41
405-2Base salary ratio and comparison of male and female remuneration47
NON-DISCRIMINATION
406-1Cases of discrimination and corrective actions undertakenTo date no incidents have been reported related to discrimination. In addition, if any case were to occur, the process followed would be according to the Labor Code of the countries where we operate
FREEDOM OF ASSOCIATION AND COLLECTIVE NEGOTIATION
407-1Operations and suppliers which right to freedom of association and collective association could be at risk39
CHILD LABOR
408-1Operations and suppliers with a significant risk of child labor39
FORCED OR OBLIGATORY LABOR
409-1Operations and suppliers with a significant risk of forced or obligatory labor39
SECURITY MATTERS PRACTICES
410-1Security personnel trained on human rights policies and procedures39
RIGHTS OF INDIGENOUS PEOPLE
411-1Cases of violation of the rights of indigenous peopleNo risk situations have been identified nor any violations on this aspect
HUMAN RIGHTS EVALUATION
412-1Operations submitted to reviews or impact evaluations on human rightsNo risk situations have been identified nor any violations on this aspect
412-2Training of employees on human rights policies and procedures50
412-3Significant investment agreements and contracts with human rights clauses or submitted to human rights evaluationIn 100% in legal and business related aspects
LOCAL COMMUNITIES
413-1Operations with local community participation, impact evaluation and development programs64,65,66,67,68,69,70,71,72,736.8.3
413-2Operations with significant negative impacts - actual or potential - in local communitiesNo actual or potential risks have been identified in the communities where GFF operates
SUPPLIERS SOCIAL EVALUATION
414-1New suppliers that have passed the selection screening according to social criteria39
414-2Negative social impacts in the supply chain and measures taken39
PUBLIC POLICY
415-1Contribution of parties and/or political representativesNo political contributions are made
CUSTOMERS HEALTH AND SAFETY
416-1Evaluation of health and safety impacts in product and service categories286.6.7
416-2Non-compliance cases related to health and safety impacts of products and services categoriesOur products are not for human consumption and do not have any impacts on human health and safety
MARKETING AND LABELLING
417-1Requirements for product and service information and labellingSee the 2015 Sustainability Report https://www.ficohsa.com/memoria-sostenibilidad/ page 36
417-2Non-compliance cases related to products and services information and labelling There are no fines or claims by the National Banks and Insurance Commission or from any other authority regarding our products and services.
417-3Non-compliance cases related to marketing communicationsThere are no fines or claims by the National Banks and Insurance Commission or from any other authority related to these issues.
CLIENT PRIVACY
418-1Fundamental claims related to customer privacy violations and loss of client dataThere are no fines or claims by the National Banks and Insurance Commission or from any other authority related to these issues.
MACROECONOMIC COMPLIANCE
419-1Non-compliance of social and economic field laws and standardsThere are no fines or claims by the National Banks and Insurance Commission or from any other authority related to these issues.