GRI102-21, 102-40, 102-42, 102-43, 102-44, 102-46, 102-47, 103-1, 103-2, 103-3



The AA 1000 Standard is based on the criterion of recognition, accountability and transparency about the impacts of policies, decisions, actions, products and associated performance that an organization has made with its stakeholders. In fact, it is an extremely useful tool for the implementation of social consultations. Materiality, on the other hand, complements the consultation processes and allows the expectations and interests of the interested parties to be discovered.

In this sense, the construction of materiality in accordance with GRI requires the design of a plan based on four phases, shown in the following table:

In this first stage, Ficohsa began the process to identify the coverage of the social consultation, the identification, selection and convening of stakeholders, as well as the organization of the roundtables, preparation of the consultation instruments and the matrixes to tabulate and interpret stakeholders’ expectations.


The geographical area comprises the capital city of Honduras, Tegucigalpa, and the city of San Pedro Sula (in the north of the country).


The process to prepare the consultation was developed under the concept of the Accountability AA 1000 standard. In total, three stakeholders were selected, bringing together a total of 47 participants.
The criteria for selection in the social consultation were presented by the facilitator and were based on the positive or negative influence of the interested party, its relationship with Ficohsa Financial Group, its capacity to respect other interested parties, the degree of impact in terms of affecting the company’s image and other proposed criteria.

At this stage, the interested parties presented their expectations, which were classified according to their relevance, allowing them to identify the main material issues. The total number of issues raised by the interested parties was 27, of which the most relevant issues are visualized when analyzing them, as they are the ones with the greatest overlap between the parties (see table in Annex 1).


The third stage requires that the themes be recorded in the materiality map with which it is possible to observe the material themes to be considered. Once identified, they were classified in accordance with the GRI Standard Guide and the respective sector disclosure. In this case, the urgency criteria it was used to select the topics.


The social consultation revealed important elements to consider in a future meeting with stakeholders. A summary of the conclusions is presented below:

  1. The issue of training is the highest priority for the Financial Group’s stakeholders. Under these criteria, it is necessary to consolidate the Ficohsa Corporate University both in its curriculum and in the segmentation of its programs.