The training model defined by Ficohsa aims to bring excellence to each employee, through the development of skills, abilities and technical knowledge of the financial sector, being this a pillar to consolidate as a regional reference.
Ficohsa university seeks to ensure that all of our employees have access to the different training resources and that is why we deploy virtual learning activities, designed in accordance with international andrology standards.
During 2017, special emphasis was placed on encouraging institutional values: commitment, respect, integrity, service and sustainability.
We have a code of ethics, which we ensure will be known by our employees, through training and practical activities that promote behaviors that result in greater identification and commitment to the organization.
As one of the objectives of the performance evaluation, we seek to identify the strengths and points of improvement of each employee, making him/her participate in these impressions in feedback sessions, which allows the definition of their development plan.
Based on the theory of experiential learning, competency-based management and supported by the performance management process, we help employees to identify and develop their strengths through activities that facilitate the analysis and reflection on their abilities, making use of tools such as the Career Discussions, Inventory of Capabilities, Internal Competitions, among others that facilitate the learning and development of their abilities.
The institution focuses on identifying and generating opportunities for the development of the potential of our employees in full alignment with the present and future requirements of the business that favor the development of competencies, commitment, equal opportunities, well-being, health, work climate and an environment of innovation that reinforce the principles of the area of “Our People” in the Corporate Social Responsibility Management Model.
TRAINING PROGRAMS DIRECTED TO IMPROVING THE COMPETENCIES OF EMPLOYEES
At Ficohsa we seek to attract, inspire and develop talented, diverse and extraordinary people who take pride in being Ficohsa and who make our goal of being a business reference in the region a reality.
Therefore, Performance Management is considered a fundamental process in Human Talent which is validated by the availability of a Policy with a defined process, tools and structural support, in order to recognize, exalt and reward their superior performance, innovation, continuous learning and passion for being the best.
Since 2017, Ficohsa has been implementing an improvement in its performance management process, supported by the “Gazelles” execution monitoring methodology. This methodological approach seeks to promote the adoption of a measurement culture based on the correct execution of the strategy, oriented to the fulfillment of goals and priorities by counting the right people in the right positions doing the right things.
The decision to implement this change was made with a view to compliance with the strategic plan and to strengthen a sense of “accountability” in the achievement of results in the management and operational lines, contributing to the clear direction of financial and business results.